Product Service
Here are the service terms and coverage details for each of the warranty options:
1-Year Official Warranty
Coverage: Includes manufacturer defects or malfunctions during regular use.
Exclusions: Does not cover damage caused by misuse, accidents, or modifications.
How to Claim: Contact customer service with proof of purchase and details of the defect.
1-Year Extended Warranty
Coverage: Extends the free official warranty by an additional year. Covers the same manufacturer defects and regular-use malfunctions.
Exclusions: Accidental damage, misuse, or alterations are not covered.
How to Claim: Contact customer service with proof of purchase and warranty information.
1-Year Free Replacement
Coverage: Covers the replacement of products damaged from accidents, including drops, spills, or general wear and tear.
Exclusions: Does not cover intentional damage or tampering.
How to Claim: Provide a detailed explanation and photos of the damage along with proof of purchase to initiate the replacement process.
Each option provides different levels of protection, allowing you to choose based on your needs and product usage.