Shipping Policy
Shipping Method
Our major shipping methods are FedEx/DHL/UPS/USPS/AMZN international shipping.
Time of Order Deliver
| Place of Shipment | Procedure | Time Needed |
|---|---|---|
| Storehouse Near You | Processing time | 1-2 business days |
| Shipping time | 2-7 business days | |
| Factory | Processing time | 2-4 business days |
| Shipping time | 8-20 business days |
| Place of Shipment | Procedure | Time Needed |
|---|---|---|
| Storehouse Near You | Processing time | 1-2 business days |
| Shipping time | 2-7 business days | |
| Factory | Processing time | 2-4 business days |
| Shipping time | 8-20 business days |
Shipping Rates
Domestic Shipping from Local Warehouses:
| Place of Shipment | Order Amount | Shipping Fee |
|---|---|---|
| Local Warehouses | ≥69 | Free |
| <69 | US$6.99 |
| Place of Shipment | Order Amount | Shipping Fee |
|---|---|---|
| Local Warehouses | ≥69 | Free |
| <69 | US$6.99 |
If an item is unavailable in a nearby warehouse, the order will be shipped from the factory. Shipping fees will be calculated based on the total weight of the order, as outlined in the table below.
| Place of Shipment | Package Weight | Shipping Fee |
|---|---|---|
| Factory | 0.00kg–4kg | US$17 - US$57 |
| 4.01kg–8kg | US$72 - US$114 | |
| 8.01kg–12kg | US$127 - US$170 | |
| 12.01kg–16kg | US$184 - US$227 | |
| 16.01kg–20kg | US$242 - US$284 |
| Place of Shipment | Package Weight | Shipping Fee |
|---|---|---|
| Factory | 0.00kg–4kg | US$17 - US$57 |
| 4.01kg–8kg | US$72 - US$114 | |
| 8.01kg–12kg | US$127 - US$170 | |
| 12.01kg–16kg | US$184 - US$227 | |
| 16.01kg–20kg | US$242 - US$284 |
Order Tracking
Log in your account and find the related order with tracking link, or click here to track.
Shipping Address & Contact Info
Please put your address with full details including street number/building number if applicable. We are not responsible for any failed delivery attempts caused by invalid information provided by customers. Commonly seen negligence includes, but is not limited to, incorrect information such as order address/contact number/consignee's name. In this case, we are unable to get in touch with you. Despite our best efforts to contact you, we may still be unable to ship out the item/process a refund. If you find that your order information is wrong, please contact us at support@lvyuan.com with your order number and correct information as soon as possible.
Customs, Duties and Taxes
LVYUAN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We will do our best to mediate these issues and not surprise you with any unnecessary added costs.
Drop a note to us at support@lvyuan.com for any other concerns.
Why LVYUAN Is the Ideal Fit for You?
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Secure Payment
Your transactions are secure with credit cards, PayPal, and bank wires.
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Free Shipping
Enjoy fast, reliable free shipping on all LVYUAN products.
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30-Day Return
Easily return your purchase within 30 days for a full refund.
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Support
Our 24/7 customer support ensures assistance whenever you need it.
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1-Year Warranty
Enjoy a free 365-day warranty for complete peace of mind.
